Effective Date: [Insert Date]
At Kanikaar, we are committed to delivering your orders safely and on time. Please review our shipping and delivery terms below to understand how and when your order will reach you.
1. Order Processing Time
- All orders are processed within [e.g., 1–3 business days] after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next working day.
- During high-demand periods (such as sales or festivals), processing may take slightly longer. We appreciate your patience.
2. Shipping Methods & Timelines
We offer the following shipping options:
| Shipping Type | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | [e.g., 4–7 business days] | Free on orders above ₹1000 |
| Express Shipping | [e.g., 2–4 business days] | 80₹ Extra for Express Shipping |
| International Shipping | [e.g., 7–15 business days] | [Based on location] |
Note: Delivery timelines are estimates and may vary due to courier delays, customs (for international orders), or unforeseen circumstances.
3. Shipping Charges
- Shipping costs are calculated at checkout based on the delivery location and shipping method.
- Free shipping may be available on orders above a minimum purchase value — this will be clearly displayed at checkout.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email or SMS with:
- Your tracking number
- Courier partner information
- A link to track your package in real time
If you do not receive a tracking update within [e.g., 2 days] of placing your order, please contact our support team.
5. Delivery Attempts
Our courier partners will attempt delivery [e.g., 2–3 times] before returning the package to us.
If a delivery fails due to:
- Incorrect shipping address
- Customer unavailability
- Refusal to accept the parcel
…the order may be canceled and a re-delivery fee or return-to-origin fee may apply. No refunds will be issued for failed deliveries due to incorrect details provided by the customer.
6. International Shipping (if applicable)
- We currently ship internationally to select countries.
- Customers are responsible for any customs duties, import taxes, or additional fees that may apply based on their local laws.
- Delivery times for international orders may vary significantly depending on destination and customs processing.
7. Delays & Force Majeure
While we strive to deliver within the promised timeframe, delays may occur due to:
- Weather conditions
- Festive season backlogs
- Courier partner delays
- Natural disasters or other force majeure events
We will keep you informed and assist in resolving any shipping issues, but we are not liable for delays beyond our control.
8. Contact Us
For shipping-related questions or issues, reach out to us:
📧 Email: [Insert Customer Support Email]
📞 Phone: [Optional]
🏢 Business Address: [Optional]